Siri is a failed User Interface
What if Apple had spent ten years perfecting some fundamental capabilities?'
- Give directions and explain multistep processes clearly.
- Asking questions and prompting for answers needed to fulfill a request.
- Maintaining a transcript of previous queries and answers.
- Organize queries and answers into the user’s corpus and knowledge base.
- Draw on the corpus when replying to requests.
- Integrate into other subsystems and mediums, such as the file system, notes, tagging, text, audio, and video.
- Integrate into Shortcuts and automation tools.
- Understand and speak in multiple languages simultaneously.
These capabilities would set a foundation for Siri to be truly helpful and extraordinary and would be a demonstrable advancement in the art and science of User Interface and information architecture.
But Siri is more like a glorified <input>
field on a Search web page. Without an Internet connection, Siri cannot answer a simple question, “What time is it?”
At some point, Apple folks made architectural decisions and set business priorities that fixed Siri on a path that neither delighted customers nor advanced the state-of-the-art.